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The site is in need of upgrades. In FY 2016, the SBA requested an investment of $500,000 for SBA Learning Center redesign. In their FY 2016 budget report, the SBA says that "the current site lacks the needed content and can benefit from a more streamlined and simplified redesign" [https://www.sba.gov/sites/default/files/files/1-FY_2016_CBJ_FY_2014_APR_508.pdf], as well as improved content for entrepreneurs. One of the SBA's three main goals for FY 2016 is to increase online access.
[http://www.gao.gov/products/GAO-14-760| The U.S. Gao Report] found that the SBA took more than twice as long to fund disaster relief loans "an unexpectedly high volume of loan applications that it received early in its response to [Hurricane Sandy], in addition to other challenges, such as technological issues.
