Changes

“Leaders in today's healthcare environment need to draw on all the tools available to them to mobilize their human resources and lead them into the new environment. This is not a time to take a one-size-fits-all approach to management. This is a time to apply the concepts of emotional and behavioral intelligence -- arguably a leader's most valuable tool set with which to overcome the most profound challenge of this times.” [Delmatoff, J., & Lazarus, I. R., F.A.C.H.E. (2014). The most effective leadership style for the new landscape of healthcare. Journal of Healthcare Management, 59(4), 245-9.]