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Adequate reporting of data is not a new problem for the SBA. A Government Accountability Office (GAO) report found that because longstanding organizational challenges have affected program oversight, the SBA has not documented an assessment of its overall organizational structure. [http://www.gao.gov/assets/680/672680.pdf (GAO 1)] Such an assessment could help the SBA determine where they're going wrong internally, which in turn would help them more clearly report lending and borrowing data. A second GAO report determined that senior SBA leaders have not prioritized long-term organizational transformation in areas like information technology (IT). [http://www.gao.gov/assets/680/672647.pdf (GAO 2)] Problems with technology make the SBA unlikely to have the means to report data in a cohesive manner. These problems have been identified by GAO and other organizations several times in the past, and yet the agency has made very limited progress in addressing most of their recommendations. [http://www.gao.gov/assets/680/672647.pdf (GAO 2)]
To better assess program progress and enhance use of evidence, the agency requested the Agency is requesting legislative authority to collect better data from its grantees to be used for internal evaluation purposes. This authority would give the SBA the ability to collect identifiable information on small businesses receiving assistance. [https://www.sba.gov/sites/default/files/1-FY%202016%20CBJ%20FY%202014%20APR.PDF (FY16 1.3)]Adding program evaluations and similar program assessments to the list of allowable purposes would help the SBA to better understand program effectiveness for small business counseling and training assistance and help use best practices to serve other SBDCs.
