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==Potential Errors==
If you are opening a custom report and the rpt file you are looking to use to extract doesn't appear, there was a mistake in your choice of database. For example, when attempting to pull data relating to funds or rounds you sometimes have to chose Portfolio Companies in the VentureXpert database. Play around with choosing different filters within the database. Choice of which database to pull each type of data from can be found on the [[VentureXpert Data]] page.
Occasionally an error will appear at the end of extraction which reads Out of Memory. This error does not occur because we do not have enough memory so do not delete anything. Rather, it occurs because of defective memory processing in the program itself especially when running a custom script. To fix this problem either completely restart SDC (maybe even log out of the RDP) and rerun the program. If this doesn't work, go into the rpt file that you are running and slightly change something. For example, change 6/17/2018 to 06/17/2018. This worked for me and my data was successfully extracted.
If SDC won't shut down or reopens immediately if you restart RDP, go to Task Manager and force quit it. If this still does not work, you will need administration privileges to shut down SDC. Ask someone with this power, and your problem should be fixed.
