Difference between revisions of "Cabral Hortacsu (2008) - Dynamics Of Seller Reputation"
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|Has page=Cabral Hortacsu (2008) - Dynamics Of Seller Reputation | |Has page=Cabral Hortacsu (2008) - Dynamics Of Seller Reputation | ||
|Has title=Dynamics Of Seller Reputation | |Has title=Dynamics Of Seller Reputation | ||
| − | |Has author= | + | |Has author=Cabral Hortacsu |
|Has year=2008 | |Has year=2008 | ||
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Revision as of 12:22, 29 September 2020
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| Has author | Cabral Hortacsu |
| Has year | 2008 |
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Reference(s)
Cabral, Luis and Ali Hortacsu (2008) "Dynamics of Seller Reputation: Theory and Evidence from eBay" forthcoming, Journal of Industrial Economics pdf
Abstract
We construct a panel of eBay seller histories and examine the impor- tance of eBay's reputation mechanism. We find that, when a seller �rst receives negative feedback, his weekly sales rate drops from a positive 5% to a negative 8%; subsequent negative feedback ratings arrive 25% more rapidly than the �rst one and don't have nearly as much impact as the first one. We also �nd that a seller is more likely to exit the lower his reputation is; and that, just before exiting, sellers receive more negative feedback than their lifetime average.
Keywords: quality, reputation, auctions, eBay.
